FAQs

Island Wide Appliance

Have an appliance-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • What areas do you service?

    Our service area covers the entirety of Long Island, including both Suffolk and Nassau counties. From Montauk to the Queens border, we provide prompt appliance repair services to all residential areas throughout these regions.
  • Are you licensed and insured?

    Island Wide Appliance maintains full licensing and insurance coverage, ensuring your home and appliances receive professional care while providing you complete peace of mind during our service visits.
  • How much experience do you have?

    As a family-owned business, we have been serving the community for over 30 years, consistently delivering honest and dependable appliance repair services to our valued customers.
  • What areas do you service?

    Our service area covers the entirety of Long Island, including both Suffolk and Nassau counties. From Montauk to the Queens border, we provide prompt appliance repair services to all residential areas throughout these regions.
  • What types of appliances do you repair?

    Our appliance repair services cover all major household appliances, including refrigerators, freezers, washers, dryers, dishwashers, ovens, stoves, ranges, microwaves, garbage disposals, and ice makers. Both built-in and freestanding models can be serviced by our experienced technicians.
  • Do you service all brands of appliances?

    Yes, our technicians are trained for appliance repair for all major brands, including Whirlpool, GE, Samsung, LG, Maytag, KitchenAid, Bosch, and many others. We regularly update our training to stay current with new models and technologies.
  • What luxury appliance brands do you service?

    We specialize in repairing high-end and luxury appliance brands, including Sub-Zero, Wolf, Cove, Viking, Lynx, Bosch, Thermador, and Gaggeneu.
  • How quickly can I schedule an appliance repair service?

    We offer fast and reliable appliance repair appointments. While we are not an emergency service, we do our best on a case-by-case basis to get you the quickest appointment possible. We also offer appointment windows so you can go about your day hassle-free.
  • Do you carry parts with you or will I have to wait?

    Our trucks are stocked with common parts. While we carry most parts, we don’t carry all. It is best to provide us with as much information possible before your appointment so we can make sure we bring everything we might need to repair your unit.
  • How do I know I can trust your technicians?

    Our team is licensed, insured, and highly experienced. We treat your home with respect and clean up after every job.
  • Is it worth repairing an appliance or should I replace it?

    In many cases, appliance repair is more cost-effective than replacement. If your appliance is relatively new or the repair cost is reasonable, fixing it is usually the better option.
  • Do you offer emergency appliance repair services?

    Yes, we provide emergency appliance repair for urgent issues like refrigerator breakdowns or leaking washing machines.
  • How much does appliance repair cost?

    Appliance repair costs vary based on the issue, parts needed, and appliance type. We provide upfront estimates before beginning any repair work.
  • Do you offer a warranty on appliance repairs?

    Yes, we stand behind our appliance repair services with warranties on both parts and labor for your peace of mind. We provide a 3-month warranty on our service visit & labor. You also receive a part warranty that varies based on your appliance manufacturer.
  • What are common signs my appliance needs repair?

    Common signs include unusual noises, leaks, failure to start, poor performance, or error codes. If you notice any of these, it’s best to schedule appliance repair service promptly.
  • Can I fix my appliance myself?

    While minor issues like cleaning filters can be DIY, most appliance repairs should be handled by a professional to avoid further damage or safety risks.
  • Do you provide maintenance services?

    Yes, we offer routine appliance maintenance to help extend the lifespan of your appliances and prevent costly repairs.
  • Do you offer same-day service?

    Yes, we frequently offer same-day appliance repair service appointments depending on our schedule and your location. We prioritize emergency situations such as refrigerator failures or water leaks. For the best chance of scheduling same-day service, we recommend calling our office as early as possible.
  • What types of appliances do you repair?

    Our appliance repair services cover all major household appliances, including refrigerators, freezers, washers, dryers, dishwashers, ovens, stoves, ranges, microwaves, garbage disposals, and ice makers. Both built-in and freestanding models can be serviced by our experienced technicians.
  • How long does an appliance repair usually take?

    In our experience at Island Wide Appliance, most appliance repair services are completed within one to two hours during the initial visit. However, the exact duration depends on the specific issue and appliance type. If specialized parts need to be ordered, a follow-up appointment will be scheduled once they arrive.